Referenznummer: 860522603
Einsatzort:
Our client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (m/f/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands distributed by our client.
What you will be doing:
_Provide an outstanding customer service to improve customer satisfaction and relationship
_Answer all inquiries from the Sell In customers in a timely manner (emails and calls)
*Order management
*Delivery notification
*Packing list
*Tracking
_Manage the customer service inbox and respond to customer inquiries
_Manage the order processing from creation to delivery
_Partner with the warehouse leadership team to ensure all orders are delivered on time and in full to avoid charge backs
_Manage and update all Customer Service logs and catalogs
_Identify potential issues and make recommendations for solutions
Who you are:
_Highly motivated with attention to detail
_Ability to take solid decissions
_High integrity work ethic
_Customer mindset
_Equipped with basic principles of information technology
_Ability to contribute expertise
_Fluent in Danish or Norwegian
Einfach und unkompliziert - Der schnellste Weg zu uns führt über das nebenstehende Bewerbungsformular.
Alternativ können Sie uns Ihre Bewerbung an bewerbung@030-workstation.de senden.
Workstation AG
Herr Robert Kühnl
Alt Moabit 96 B
10559 Berlin
Telefon +49 30 789 590 711