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Workstation AG Personaldienstleistungen - Jobdetails

Customer Success Manager - Outdoor Experience

Referenznummer: 860522674

Einsatzort:
10117 Berlin

Our client is into tourism with a commitment to creating nature-based experieces that lead to longlasting memories and inspirations. It is a great company with great staff and it is formidably run. They offer trips for individuals, families and groups. Tours will be arranged tailor-made to the requirements of your customers.

What will you be doing?
- Ask the right questions to find out what the traveler on the other side of the phone really would like to experience
- Create the trip step-by-step together with your customer, return to the step before if customer would like to have a change
- You are in contact with on-site partner companies in case of detailed questions or problems during a trip
- You take feedback from travelers and manage complaints (e.g. finding a new accomodation, alternative transport)
- You participate in process optimization and experience sharing sessions

What you bring?
- customer orientation
- can work shifts
- hands-on mentality
- PC-literate
- eye for detail
- fluent in German AND one of the following languages: English, Polish, Spanish, Italian, Slowenian, Bulgarian or Croatian

Wir freuen uns Sie kennenzulernen!

Einfach und unkompliziert - Der schnellste Weg zu uns führt über das nebenstehende Bewerbungsformular.

Alternativ können Sie uns Ihre Bewerbung an bewerbung@030-workstation.de senden.

Ihr Kontakt

Workstation AG
Herr Robert Kühnl
Alt Moabit 96 B
10559 Berlin
Telefon +49 30 789 590 711


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