Referenznummer: 1064121571
Einsatzort:
Our client is an international financial institution and offers a variety of financial services, international transfers and currency exchange. For the International Electronic Payments business sector, we are looking for experienced customer support / customer service representative (m/f/d) to join the existing team.
In your role as a customer support specialist you support customers registering online, contact them if necessary documents are lacking and also take care of situations in which a check cannot be redeemed.
Your main task, however, is to answer customers' most common questions, such as:
- Can I use my credit card?
- How can I authorize people to use my account?
- Where can I find current exchange rates or transfer fees?
- What are the minimum / maximum amounts for a transfer?
Ideally you bring along:
- Service orientation
- Demeanor and friendly assertiveness
- Flexibility concerning working hours
- Interested in working in the office (no work at the counter)
- very good knowledge of German AND Hungarian
Einfach und unkompliziert - Der schnellste Weg zu uns führt über das nebenstehende Bewerbungsformular.
Alternativ können Sie uns Ihre Bewerbung an bewerbung@030-workstation.de senden.
Workstation AG
Herr Güner Yikilmaz
Alt Moabit 96 B
10559 Berlin
Telefon +49 30 43024324