Referenznummer: 860522641
Einsatzort:
Our client is one of the leaders in the E-Health sector in Europe. They are growing fast and would like to hire some talented staff (m/f/d). The Customer Service Administrator will be responsible for delivering high level of customer service to customers.
Reporting directly to the Customer Service Manager, you will need to demonstrate:
- Responsibility for introducing new patients to the business through welcome calls and welcome letters.
- To be the primary point of contact for repeat prescriptions between customers and the business through receiving and replying to communications (including telephone calls and emails) in a professional, courteous and timely manner.
- Ensure the patient database is updated with customer details, any special instructions and follow up call dates and responses
- Assist in the follow up of outstanding prescriptions to ensure the delay in customer service is at a minimal.
Our Client Company values
PASSION - to strive to better understand people’s needs
RESPECT - to always act with honesty and integrity
AMBITION - to innovate and make a real difference in healthcare
POSITIVE ATTITUDE - To have a positive attitude in all that you do.
Skills required
Good literacy and numeracy
Intermediate IT skills (Microsoft Office)
Fluent in Finnish or Swedish.
Excellent organisation skills.
Attention to detail when listening and placing orders
Ability to multi-task in a busy, customer service environment
Einfach und unkompliziert - Der schnellste Weg zu uns führt über das nebenstehende Bewerbungsformular.
Alternativ können Sie uns Ihre Bewerbung an bewerbung@030-workstation.de senden.
Workstation AG
Herr Robert Kühnl
Alt Moabit 96 B
10559 Berlin
Telefon +49 30 789 590 711