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Workstation AG Personaldienstleistungen - Jobdetails

IT Passionate (m/f/d)

Referenznummer: 860522687

Einsatzort:
10787 Berlin

For our client, their employees are the most important heritage in the company, because taking care of them they will take care of their customers as well providing the best experience.


What the role involves
• Provide friendly and efficient service to the international community.
• Troubleshoot and resolve issues on customers’ computer environments (phone, email and remote access).
• Be the first point of contact to handle technical support and resolve customer complaints.
• Respond professionally to inbound phone calls and emails, including urgent situations.
• Research information and troubleshoot problems using available resources.
• B2B (80%) & B2C (20%) support with selected English email support.
• Proactively and independently work to meet targets and goals.

What the perfect candidate (m/f/d) bring
• Fluent in Italian or Spanish.
• Customer Service focused.
• Passion for technology.
• Exceptional communication skills.
• Good troubleshooting skills and analytical thinking.
• Familiarity with web browsers and VPN issues.
• Experience with Windows based applications.
• Interested in working in a customer service / customer support / help desk environment.

Wir freuen uns Sie kennenzulernen!

Einfach und unkompliziert - Der schnellste Weg zu uns führt über das nebenstehende Bewerbungsformular.

Alternativ können Sie uns Ihre Bewerbung an bewerbung@030-workstation.de senden.

Ihr Kontakt

Workstation AG
Herr Robert Kühnl
Alt Moabit 96 B
10559 Berlin
Telefon +49 30 789 590 711


Workstation AG Personaldienstleistungen - Bewerberprofil

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