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Workstation AG Personaldienstleistungen - Jobdetails

Customer Service timeshare holidays (m/f/d)

Referenznummer: 860523012

Einsatzort:
10787 Berlin

As one of Europe's big timeshare resale companies our customer provides a service to both existing timeshare owners who are looking to exit timeshare, and to customers who are looking to buy timeshare. For both buyers and sellers, their great service, secure transactions and realistic advice have helped to create many thousands of happy customers.

As a customer service and support specialist you receive calls from members and interested people. Member calls can include issues regarding service shortcomings, vacation experience complaints and concerns, resort complaints, financial inquiry questions and web related problems. New customers are interested in availabilites of timeshare resources, pricing structures and in general, how timeshare works and what are the next steps.

In your new job you act in a supervisory role when addressing customer complaints and/or decision making based on company's policies and procedures, and you are empowered to compensate and make resolution suggestions when appropriate while striving to avoid or minimize customer dissatisfaction and/or loss of revenue or cash compensation.


Who you (m/f/d) are:

- Fluent in German and English
- Excellent customer service skills.
- Demonstrates the ability to maintain focused and multi-task with attention to detail in a fast paced environment.
- Demonstrates the ability to comprehend and discuss complex details with extended support staff as well as customers.
- Proficiency with Windows tools

Wir freuen uns Sie kennenzulernen!

Einfach und unkompliziert - Der schnellste Weg zu uns führt über das nebenstehende Bewerbungsformular.

Alternativ können Sie uns Ihre Bewerbung an bewerbung@030-workstation.de senden.

Ihr Kontakt

Workstation AG
Herr Robert Kühnl
Alt Moabit 96 B
10559 Berlin
Telefon +49 30 789 590 711


Workstation AG Personaldienstleistungen - Bewerberprofil

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