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Workstation AG Personaldienstleistungen - Jobdetails
Customer Service - Rent a Bike
Referenznummer: 860524056
Einsatzort:
Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill. For the support of inquiries, for customer support and for complaint handling we are looking for you (m/f/d) to join the customer service / customer support department.
What you will do in this customer service role:
- Assist in unlocking bicycle locks
- Reservations and order confirmation
- Capture damages and trigger repairs
- Customer master data maintenance
- Receive vandalism reports
- Help with invoice queries
The ideal candidate (m/f/d) for this customer support vacancy:
- fluent in Dutch
- PC literacy
- Empathic listener and persuative speaker
- customer mindset
- structured and goal-oriented way of working
- Ability to share knowledge and best practice
Wir freuen uns Sie kennenzulernen!
Einfach und unkompliziert - Der schnellste Weg zu uns führt über das nebenstehende Bewerbungsformular.
Alternativ können Sie uns Ihre Bewerbung an bewerbung@030-workstation.de senden.
Ihr Kontakt
Workstation AG
Herr Robert Kühnl
Alt Moabit 96 B
10559 Berlin
Telefon +49 30 789 590 711
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Workstation AG Berlin Personaldienstleistungen ist Mitglied im Bundesarbeitgeberverband der Personaldienstleister (BAP)
